OpenAI discloses its number of ChatGPT for Enterprise customers to date
January 12 2024
OpenAI’s ChatGPT for Enterprise launched in late August 2023 has attracted over 260 business customers and more than 150,000 users, showcasing the considerable demand for OpenAI’s large language model-powered chatbots in the corporate sector. Even though some businesses are cautious about AI due to potential issues with data privacy and model reliability, they seem to prefer the convenience and support of OpenAI’s enterprise solutions over labor-intensive open-source options like Meta’s Llama 2 and Mistral’s Mixtral. While the exact pricing for the service is not disclosed, it contributes significantly to OpenAI’s revenue, and notable clients were revealed in a recent blog post. The success of this offering is evident as OpenAI also introduced a new, cheaper subscription tier—ChatGPT Team—aimed at small-to-medium-sized businesses, providing them with an appealing alternative to the more resource-heavy open-source AI models.
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What does it mean?
- OpenAI: An artificial intelligence research laboratory consisting of the for-profit OpenAI LP and its parent company, the non-profit OpenAI Inc. OpenAI conducts research in the field of AI with the stated aim of promoting and developing friendly AI in a way that benefits humanity as a whole.
- ChatGPT for Enterprise: A business-oriented version of ChatGPT, which is specifically designed to meet the needs and requirements of enterprise clients, including advanced features, support, and scalability options not found in the standard ChatGPT model.
- Large language model-powered chatbots: A type of chatbot that uses sophisticated artificial intelligence algorithms designed to understand, generate, and process human language on a large scale, enabling them to converse and assist with a variety of tasks.
- Corporate sector: The part of the economy that is run by companies and businesses, as opposed to the government or private individuals.
- Data privacy: The aspect of data protection that deals with the proper handling, processing, and storage of personal information to prevent unauthorized access or disclosure.
- Model reliability: The degree to which an artificial intelligence model consistently produces accurate, dependable, and repeatable outputs or results.
- Enterprise solutions: Customized software, services, and products offered by companies to other businesses to solve specific business problems, improve efficiency, or add value.
- Labor-intensive: Tasks or processes that require a significant amount of human labor or effort to complete.
- Open-source options: Software that has its source code freely available for modification, distribution, or enhancement by anyone, often used as an alternative to proprietary software.
- Revenue: The total income generated by a company from its normal business operations, before expenses are deducted.
- Subscription tier: Different levels or categories of a subscription service that offer varying features, capabilities, and price points to accommodate the needs of different user segments or market niches.
- Small-to-medium-sized businesses: Companies with a limited number of employees and a moderate volume of sales, which are considered smaller in scale compared to larger corporations.
- Resource-heavy: Referring to systems or solutions that require a large amount of computing power, human effort, or financial investment to operate effectively.